Skip links

Privacy Policy

Effective Date: 18 August 2025

Macfun Cargo and Logistics Private Limited (“we,” “our,” “us”) values your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, or communication channels.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, billing and shipping addresses.
Shipment Details: Cargo description, weight, volume, origin, and destination.
Payment Information: Billing details and payment confirmations (we do not store full credit/debit card details).
Technical Data: IP address, browser type, device information, and website usage analytics.

2. How We Use Your Information

We use collected information to:

Provide and manage our logistics and cargo services. Process shipments, bookings, and payments.
Communicate updates, confirmations, and customer support.
Ensure compliance with legal and regulatory obligations.
Improve our services, website performance, and customer experience.

3. Sharing & Disclosure

We do not sell or rent your personal information. We may share information only in the following cases:

Service Providers: With partners such as airlines, shipping lines, transport operators, and customs agents to complete logistics services.
Legal Requirements: When required by law, government, or customs authorities.
Business Operations: With auditors, consultants, or IT service providers under confidentiality obligations.

4. Data Security

We use technical, administrative, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal data only as long as necessary for service delivery, legal obligations, or business purposes. Once no longer required, your information is securely deleted.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

Access and request a copy of your personal information.
Correct inaccurate or incomplete data.
Request deletion of your data (subject to legal retention obligations).
Restrict or object to processing in certain circumstances.
Withdraw consent where applicable.
To exercise these rights, contact us at info@macfuncargologistics.com.

7. Cookies & Tracking

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You may disable cookies in your browser settings, but some website functions may not work properly.

8. International Transfers

As a global logistics provider, your information may be transferred and processed in countries outside your home jurisdiction. We ensure such transfers comply with applicable data protection laws.

9. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from minors.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Macfun Cargo and Logistics Pvt. Ltd.
Email: info@macfuncargologistics.com

Explore
Drag